Refund & Cancellation Policy
Effective Date: May 2, 2025
Last Updated: May 2, 2025
At Seye Ogunnowo Business, we value transparency and integrity in every project. This Refund & Cancellation Policy outlines the conditions under which refunds and cancellations may be processed for services offered through seyeogunnowo.com.
1. Project Initiation & Deposit
All projects require an upfront deposit or payment, which confirms your commitment and allows work to begin. This payment is typically non-refundable unless otherwise agreed in writing.
2. Cancellation by Client
If a client chooses to cancel a project after work has commenced:
- The deposit or initial payment is non-refundable.
- Additional charges may apply based on the amount of work completed up to the point of cancellation.
- Any outstanding balance for work already completed must be paid in full.
3. Cancellation by Us
We reserve the right to cancel a project under exceptional circumstances (e.g., violation of terms, unresponsiveness, or inappropriate conduct). In such cases, clients may be eligible for a partial refund based on unutilized work hours and at our sole discretion.
4. Refund Eligibility
Refunds are only issued under the following conditions:
- A duplicate payment was made in error.
- The project was canceled by us before any work began.
- The service could not be delivered as agreed due to unforeseen internal reasons.
5. Non-Refundable Items
We do not offer refunds for:
- Services that have already been delivered or partially delivered.
- Domain registrations, hosting fees, or third-party software/licenses purchased on the client’s behalf.
- Any digital assets or code that have been handed over to the client.
6. Dispute Resolution
If you believe a refund is due, please contact us with full details. We are committed to resolving all issues fairly and professionally. All disputes will be handled via email communication and reviewed on a case-by-case basis.
7. Contact Us
For questions or refund requests, please email us at: